Jonas Petty grew up in Pittsfield, IL. Jane Ann grew up in Springfield, IL. In 2006, after being married for 5 years and living in Springfield, the couple moved to Pittsfield in order to spend more time with Jonas' family. Later that same year, the Pettys purchased a building on the South-West corner of the Pittsfield square. This structure was built and operated by William Watson, the first settler of Pittsfield, as a hotel by the name of Mansion House until the 1930s. The Petty’s renovated the property and reopened the doors as William Watson Hotel in 2008. In 2012, the Pettys made the decision to add a coffee shop to the property to further the connection between the community and the hotel. In 2014, Jonas and Jane Ann welcomed the public to enjoy hand-crafted coffee, delicious food, fellowship, and history at the Free Press Coffee House. The name "Free Press Coffee House" pays homage to the former Pike County Free Press Newspaper. John “George” Nicolay began at the paper as the “Printer’s Devil”, an apprentice. He eventually became the editor and wrote about his future employer Abraham Lincoln, announcing his candidacy for the President. With John Hay, Nicolay went on to become President Lincoln’s personal secretary and later, biographer. Free Press Coffee House now consists of 2 locations in Pittsfield and Springfield. The cafes are now known for their great products, attention to detail, beautiful spaces, and small town hospitality.
Provide our community with an authentic and creative vibe with knowledgeable coffee service. Nestled on the south side of the square across the street from the Pike County Courthouse. We offer a full espresso menu, coffee, tea, real fruit smoothies, blended and iced options along with sweet and savory treats in the form of bagels, muffins, assorted pastries, and a full AM/PM sandwich menu. We strive to gain recognition through our dedication to acquiring relationships in the coffee industry, ongoing education, and steady growth; while building a strong team and brand. Many people gather at Free Press for various reasons. Whether its a quiet afternoon to study or a birthday party our mission is to be the new 'front porch' to all.
To grow in trust with our team and customers so that we can provide our positive environment and quality product across Central Illinois.
Service We strive to go above and beyond to create an exceptional experience for our guests. We must SEE and anticipate the customers needs and listen to them to gauge these needs, provide a clean and welcoming space, and execute the orders in a timely fashion. This value applies not only to our customers but to our fellow team members. Helping each other with tasks and accomplishing them in a timely manner serve each other well.
Neighborly “I want to be your neighbor!” Kick it old school with Mr. Rogers and live out his vision of everyone being polite and kind towards one another. You can solidify your relationship with a customer by being kind. Kindness, conversation, thoughtfulness… All of these things fall in line with creating a memorable experience for our guests. Please remember that the sale does not end at the register. To encourage a lasting relationship you must see the visit through until the guest is out of the door. Coffee shops are America’s new front porch, lets get neighborly.
Happy Smile! You get to provide people with a great product! Be happy about it! They came to you and all of your positivity will be acknowledged. Happiness is viral and if you maintain a positive outlook it will be returned. And if it isn’t returned, then you have the knowledge that you tried your best to be a bright spot in that persons day.
Genuine We take our craft to heart. By doing this you will infuse yourself with passion and drive to understand what you are doing and why you are doing it. We recognize that you may have goals outside of or within the coffee industry, and a job done well will help you obtain your goals sooner.
Knowledge We value knowledge because we believe that we must understand how best to prepare our ingredients to be able to offer the best product, that has an attention to detail. For this reason we provide an extensive orientation, introductory training program, and ongoing training. Our customers find value in our knowledge because they want to learn from us! Offer the knowledge freely. Please take initiative in obtaining information and share it with a manager when you feel that you have learned something new outside of our training. Coffee is a young industry and we all must work together to stay on the cusp of what is current.
Trust Trust is earned. You must behave in a trustworthy way in order for you to gain the trust of others. Once this trust is broken it takes a long time to rebuild. If you feel that there is a trust issue please speak to management. Our management will work to provide clear instruction on how best to accomplish our expectations with an emphasis on work ethic. We trust that you will provide us with feedback so that we can best serve you.
Perspective In life we look to many sources to gain perspective. Our parents, teachers, authority figures. In hospitality we must also gain perspective. We learn from each other and work to find new sources to learn from. Some of our identified sources are our coffee roasters, select podcasts, books and periodicals, and real life experiences i.e. traveling and staying at hotels or inns, visiting other FPC locations and any other coffee shop. We also encourage you to be aware of the guest and realize that they may have many things going on in their lives that you cannot see. So, if someone is not very kind, please continue to be accommodating to them.
Consistency We want to remain as consistent as possible so that our customers can come to know our quality products. We are very serious about this and work hard to provide training to support this notion.